On Safari Since 1992
0%

TErms & Conditions

On Booking Your Tour
Guaranteed Departure Tours
̶
Tailor-Made Tours
̶
MICE & Incentive Proposals
̶
Concierge Services
̶
Corporate Travel
̶
Day Excursions
̶
Guaranteed Departure Tours
̶
Tailor-Made Tours
̶
MICE & Incentive Proposals
̶
Concierge Services
̶
Corporate Travel
̶
Day Excursions
̶
Guaranteed Departure Tours
̶
Tailor-Made Tours
̶
MICE & Incentive Proposals
̶
Concierge Services
̶
Corporate Travel
̶
Day Excursions
̶

Terms and Conditions of Payment

  • 30% payment required to make a booking
  • 50% payment required 90 days prior to arrival
  • Final Balance due, 60 days prior to arrival

Booking Processing

Booking processing will not begin until we receive a signed proposal confirming the booking and full payment of deposit and or balance as per above.

Refunds Policy

Should you for any reason wish to cancel your travel plans, part of the travel packaged agreed to or in full, you will be liable as per specific cancellation policy in each specific case.  You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original booking. The refund of cancelled services will be in line with the following cancellation policy set here under:

Cancellation Policy

Change of names is permitted subject to flight reissue penalties. No shows for all or part of services under this contract will be treated as cancellation resulting in 100% cancellation fee of total tour cost

Cancellation Or Reduction In Rooms

Resulting Penalty

Between confirmation and 91 days prior to arrival
30% of cost
Between 90 and 61 days prior to arrival
75% of cost
Less than 60 days prior to arrival
100% of tour cost

Not withstanding the above, the following terms will apply:

  • In event of cancellation, Salute Africa will undertake to renegotiate the refund policy with the relevant suppliers on the behalf of the client and should such prove to be successful, further refunds will be made to the client.

  • Should booking form part of a group booking ( or parties booking into the same arrival date individually responsible for payment of their own participation in the proposed tour itinerary) and the number of participants in that specific group fall below the minimum requirement as based on number of participants used for the purposes of the accepted quote, per person cost will need to be recalculated based on the new number of participants and each participant will be liable for the additional costs without exception.

  • In the event where services are not performed to clients full satisfaction, the client or card holder shall contact Salute Africa with their grievances in writing within 24 hours of the resulting dissatisfaction. The grievance must be reported to Support Team +27836040556 or email gk@saluteafrica.co.za. No other actions are appropriate from the client / card holder. In event of dissatisfaction, Salute Africa will do all possible to solve the issue immediately, or negotiate with the supplier for an appropriate compensation or refund. The approved compensation will then be passed on to the client.

We require clients to take out travel insurance to cover all unforeseen circumstances

The Merchant

Travel League Inbound CC/LLC, dba Salute Africa and Salute Safaris Limited will from hereon for purposes of all terms and conditions within this document be referred to collectively as the Merchant.

Data Storage Policy

Kindly note that we will process and store clients personal information for the purpose of providing a quotation or touring service(s) as requested, the processing and storing of which personal information will be conditional upon the assumption that, as the agent acting on behalf of your client, the agent has the necessary power and authority to disclose their client’s personal information to us for this purpose. Once the agent on behalf of their client has confirmed the booking as per the proposed offer, it will be deemed that the client has agreed to Salute Africa/Salute Safaris Limited/ Travel League Inbound CC/LLC’s trading terms and Conditions as attached to the proposal and the signed booking form, which too can be viewed on Terms applicable to your booking. Please note that should the agent / the client fail to agree to our trading terms and conditions within a reasonable time from the date on which the final offer is submitted to the agent (i.e. 12 months), it will deemed that the agent / the client does not intent to proceed with the booking in which event we will be required by law to proceed to remove the client’s personal identifiable information from our records.

Payment Options and Pricing

Travel League Inbound CC/LLC, trading as / dba as Salute Africa and its sister company Salute Safaris Limited endeavours to offer you competitive prices on current products;

Wire or deposit transactions will be processed in American Dollar (US$)
Please make an ACH payment to our bank details:
Wells Fargo Bank NA
420 Montgomery, San Francisco, CA, 94104
For Direct Deposit Routing Number (RTN):  026012881 with ABA Number: 026012881
For Wire Transfers Routing Number (RTN): 121000248
Beneficiary: Travel League Inbound LLC dba Salute Africa c/o Levine & Seltzer LLP
500 Fifth Avenue – 37th Floor, New York, NY 10110
Account: 7700328680

Credit Cards

We accept MasterCard / Visa cards. In an effort to simplify the booking process for our guests and clients we have translated the local currency charges into a single currency namely United States Dollars. This facility is intended to facilitate ease of payment for guests,  yet the underlying liability and contractual commitment remains the original source currency, South African Rands (ZAR).

Depending on the gateway used or available at the time of payment, credit cards payments may be processed in South African Rands (ZAR). Where the cards are charged in South African Rands (ZAR), the exchange takes place at a prevailing US$ - ZAR exchange rate as published by any of the major South African Banks at the time of generating the link to the payment gateway.

Travel League Inbound CC/LLC, trading as Salute Africa and its sister company  Salute Safaris Limited has no control over the exchange rate used by the cardholders bank on settlement and any exchange rate differences which may occur shall be borne by the card holder and not Travel League Inbound CC/LLC, dba Salute Africa Salute Safaris Limited.

In cases where the booking was discussed and confirmed through an agent facilitating the booking, the agent is deemed  to have acted on cardholder’s/travellers behalf with full authority and authorisation. It is further assumed that the card holder received all the terms of booking from the agent and has consented thereto prior to processing any payments.

The cardholder is deemed to have made himself aware of the services included under the proposal referenced on the signed booking form. Should the card holder be unsure of the services included in the package, it is the sole responsibility of the cardholder to contact Salute Africa for clarification via Email: gk@saluteafrica.co.za.

The card holder is deemed to have made himself aware of any additions to the booked and confirmed package referred to on the signed booking form and is deemed to have agreed to them prior to payment being processed.

Where total booking cost is paid in parts or by numerous card holders or payments or both, the terms and conditions and acceptance thereof are deemed to apply to all payments as one in the same and will be deemed to be treated as a settlement of debt incurred for tour package booked.

For more information about how to book, all booking requirements and other payment options, please contact our Support Team +27117836440 or email gk@saluteafrica.co.za.

Security Policy

The Merchant does not have access to and does not receive or stores any client card details. This applies to any contents of the payment card magnetic stripe (track data) on any media whatsoever; the CVV/CVC (the 3 or 4 digit number on the signature panel on the reverse of the payment card) on any media whatsoever and the PIN or the encrypted PIN Block under any circumstance.

The Merchant will never, and under no circumstances would ever request any card data, physically or electronically from the client and or his agent.

It is the Merchant policy to never receive any card holder data (PAN, track data, etc.) over the internet via email, instant chat or any other end user technologies, be it with a strong encryption mechanism (i.e. – AES encryption, PGP encryption, IPSEC, etc.) or not.

Secure Payment gateways are used to process credit card transactions, all of which are SSL encrypted. The company providing the gateways, registration documents and the site's registered domain name are checked and verified regularly, ensuring the cardholder and merchant that nobody can impersonate the gateway to obtain confidential information.

The online terminal and payment systems (the "Payment System"), owned and operated by Mobipaid group of companies or any other such service provider deemed fit and selected by Salute Africa, are each in their own operation committed to providing secure online services. All encryption complies with international standards and is used to protect the transmission of personal information when completing online transactions. Both payment systems Internet servers are protected by firewalls and intrusion detection systems.

The Merchant does not have access to credit details.

Both payment systems and their respective owner parent companies, continually reviews & enhances security in line with technological changes.

Force Majeure Circumstances

Force majeure means unusual and unforeseeable circumstances beyond Merchants control or the control of Merchants suppliers, the consequence of which neither the Merchant nor its suppliers could avoid even with all due care. Such circumstances include, but not limited to, war, threat of war, riot, civil strife, terrorist activity (actual or threatened), industrial dispute, unavoidable technical problems with transport, machinery or equipment, power failure, changes imposed by rescheduling or cancellation of flights by an airline, natural or nuclear disaster, fire, flood, drought, adverse weather conditions, epidemics, pandemics or outbreaks of illness and level of water in rivers.

The Merchant will not be liable to refund the refund the cardholder or pay compensation to the card holder if the contractual obligations to the cardholder are affected by force majeure.

Furthermore, under any force-majeure circumstances, where such did not permit the merchant to perform any of its obligations to the card holder, the period of performing Merchants obligations to the cardholder shall be extended for the period of the duration of such circumstances.  In addition, should the force-majeure circumstances create a need to alter the agreed upon services, accommodation or their logistical order, the Merchant shall do so in order to fulfil its obligations to the cardholder/client. The party failing to perform the obligations under the agreed itinerary, as a result of force-majeure circumstances, shall immediately inform the other party at the start or beginning and cessation of such circumstances and propose a solution. Documents, issued by the competent authorities of the corresponding country can be requested and shall be regarded as a proof of the existence of such circumstances and their duration.

Additional costs incurred under a force-majeure event are specifically and always for the account of the cardholder/client.

Medical condition of any individual guest may not be regarded as a force-majeure.

We may charge a reasonable fee to cover the administration costs associated with providing alternative travel arrangements or products where your booking is affected by Force Majeure.

 Applicable Law

This agreement shall be construed, interpreted and enforced in accordance with, and shall be governed by the laws of South Africa . It is agreed between you and Travel League Inbound CC/LLC, dba Salute Africa and or its siter company Salute Safaris Limited that all lawsuits against Travel League Inbound CC/LLC, dba Salute Africa and or Salute Safaris Limited arising under, in connection with, or incidental to the booking of and with travel services shall be filed, if at all, in the courts in South Africa to the exclusion of the courts in any other country or jurisdiction.

Limited Liability Disclaimer

Travel League Inbound CC/LLC, dba Salute Africa, Salute Safaris Limited and all of our collective  employees, shareholders, officers, directors, successors and agents,  purchase transportation (by aircraft or otherwise), and other services from various independent suppliers (including from time to time other affiliated companies and are not liable for any negligent or wilful act of any such person or entity or of any third person.

  • Without limitation, Travel League Inbound CC/LLC, dba Salute Africa and Salute Safaris Limited are not responsible for any injury, financial or physical loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods/services, resulting from our actions, Force Majeure or otherwise.

  • There are many inherent risks in adventure travel of the type involved here, which can lead to illness, injury or even death. These risks are increased as these trips take place in remote locations, far from medical facilities. In particular if you decide to participate in any activities including, but not limited to, any excursions involving animals, mokoro excursions, motorised and paddle boat excursions, walking safaris, night game drives, helicopter flights, fishing, hot air ballooning, white-water rafting, primate trekking and any activity which may carry inherent risks of serious illness, injury or death, then you fully understand and acknowledge that you take complete responsibility for your own health and safety. By booking this trip, you agree to assume all risks of injury, illness or death, whether foreseen or unforeseen that may befall you as a result of participating in any Activities or otherwise and agree to release Travel League Inbound CC/LLC, dba Salute Africa , Salute Safari Limited, our agents, employees and representatives and suppliers from any liability whatsoever related thereto, to the fullest extent permitted by law.

  • Further, as consideration for booking this trip, you release Travel League Inbound CC/LLC, dba Salute Africa and or Salute Safaris Limited whether known or unknown, from, and agree not to sue or make claim against any of the Companies or property damage, cancellation of any activities for any reason, illness, negligent rescue operations or procedures, personal injury or death arising from your participation in any Activities, and any activity related thereto, including transportation to and from the site of the Activities, regardless of whether such property damage, illness, personal injury, or death results from Travel League Inbound CC/LLC, dba Salute Africa’s or Salute Safaris Limited's negligence (but not our reckless, wilful, or fraudulent conduct) and/or from any defect in equipment. You further agree to indemnify and hold Travel League Inbound CC/LLC, dba Salute Africa and Salute Safaris Limited harmless with respect to any claim made against Travel League Inbound CC/LLC, dba Salute Africa and or Salute Safaris Limited by anyone else which a) related to your participation, or b) would be subject to the above release and covenant not to sue if you had made this claim directly yourself.

  • Any excursions and/or activities taken/added to your booking may not have been health and safety or risk assessed. It is therefore your responsibility to check whether a particular activity has been assessed or not. Should you choose to participate in any excursion and/or activity which has not been health and safety or risk assessed and/or approved, you are deemed to fully understand and acknowledge the inherent risks that come with participating in such an excursion and/or activity.

  • Nothing in this clause “Limited Liability” shall seek to release Travel League Inbound CC/LLC, dba Salute Africa, Salute Safaris Limited and our affiliates, our agents, employees and representatives from any liability which cannot be excluded under the laws of the relevant country which govern these Booking Conditions.

  • If any court or competent authority finds that any provision of these Booking Conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Booking Conditions shall not be affected.

  • If any invalid, unenforceable or illegal provision of this agreement would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

Travel Advisories / Warnings

It is your responsibility to monitor the most current travel advisories and warnings by referring to your relevant  government agency. In the event of an active State Department or other government agency travel warning against travel to the specific location(s) of the stay, should you still choose to travel, notwithstanding any travel advisory or warning then you assume all risk of personal injury, death or property damage that may arise out of the events like those advised or warned against.

Travel Insurance Requirement

We require you to take out comprehensive travel insurance at or before the time of booking.  This insurance should cover cancellation and curtailment, all medical expenses including evacuation/repatriation, personal baggage, personal liability, death and permanent disability and travel document insurance. Travel League Inbound CC/LLC, dba Salute Africa and Salute Safaris Limited will not be responsible for any losses arising which would otherwise have been covered by insurance.

Arbitration Agreement

Any claim arising out of or relating to these Booking Conditions, including to the Limits on Travel League Inbound CC/LLC, dba Salute Africa and or Salute Safaris Limited obligations specifically, to any information relating in any way to the booking, to the booking itself or to any products or services related to the booking, shall be settled in the first instance by binding arbitration in the applicable legal forum as detailed under Applicable Law clause. In lieu of a personal appearance at arbitration the arbitration may be conducted by telephonic means. Arbitration is the exclusive forum in the first instance for dispute resolution and except as otherwise provided by statute, each party shall bear its own costs and expenses and an equal share of the arbitrator and administrative fees.

Currency Movements

In an effort to simplify the booking process for our guests and clients we have translated the local currency charges into a single currency namely United States Dollars. While this facility is intended to facilitate ease of payment for our clients, the underlying liability and contractual commitment remains the original source currency. In the event of a change to the current booking this booking will be recalculated in source currency and converted to USD using the relevant exchange rate of the day as reflected on Oanda.com which may attract extra charges as a result. If a refund is due on a booking that refund will be calculated in the source currency and be paid in that source currency. We are able to pay these refunds in United States Dollars and if that is requested, we will do so at the current rate of exchange which may or may different to the original rate of exchange when the booking was first made.

Protection of Personal Information Act (POPIA)

Travel League Inbound CC/LLC, dba Salute Africa is fully compliant with the Protection of Personal Informational Act (POPIA) as required by South African law. Any personal information you or your appointed representative/agent send to Travel League Inbound CC/LLC, dba Salute Africa will only be used for the purpose intended and to enhance your/your guests experience in the course of travel services with Travel League Inbound CC/LLC, dba Salute Africa. We will not disclose your / your clients information to any party which is not part of a service provider/s booked by Travel League Inbound CC/LLC , dba Salute Africa in order to provide a confirmed service to you/your guest.
In order for us to continue to protect your and your Guests information, we require that any ID or Passport copies sent to us is via a password protected document.
By Signing this document you confirm that you are the responsible party acting on behalf of the Data Subject (the Guest/s) and you have their consent to send us their Personal Information
Your details have been added to our database for future product updates. To unsubscribe at any point, you’ll always find a link at the bottom of any communication received from us.

What kind of personal data does Salute Africa collect?

Depending on the law that applies to you, we might be required to provide some additional information. If you'd like to know more, please read on.

Personal data you give to us.
Salute Africa collects and uses information you provide to us. When you make a Trip Reservation, you are (at a minimum) asked for your name and email address.
Depending on the Trip Reservation, we may also ask for your passport number, telephone number, payment information, date of birth, the names of the people travelling with you and any preferences you might have for your Trip (such as dietary or accessibility requirements).

If you need to get in touch with our team, contact your Trip Provider through us, or reach out to us in a different way (such as social media) we’ll collect information from you there, too. This applies whether you are contacting us with feedback or asking for help using our services.

You might also be invited to write reviews to help inform others about the experiences you had on your Trip. When you write a review on the Salute Africa platform, we’ll collect any information you’ve included, along with your display name and avatar (if you choose one).

Personal data you give us about others.
Of course, you might not simply be making a Trip Reservation for yourself. You might be taking a Trip with other people or making a reservation on someone else’s behalf. In both those scenarios, you will provide their details as part of the Trip Reservation.
At this point, we have to make it clear that it’s your responsibility to ensure that the person or people you have provided personal data about are aware that you’ve done so, and that they have understood and accepted how Salute Africa uses their information (as described in this Privacy Statement).

Personal data we collect automatically.
Whether or not you end up making a Trip Reservation, when you visit our website we automatically collect certain information. This includes your IP address, the date and time you accessed our services, and information about your computer’s hardware and software (such as the operating system, the internet browser used, software/application version data and your language settings). We also collect information about clicks and which pages have been shown to you.

If you’re using a mobile device, we collect data that identifies the device, as well as data about your device-specific settings and characteristics, app crashes and other system activity.

Why does Salute Africa collect and use your personal data?

We use the information collected about you for a variety of purposes. Your personal data may be used in the following ways:

  1. Trip Reservations: First and foremost, we use your personal data to complete and administer your Trip Reservation – which is essential for what we do. This includes sending you communications that relate to your Trip Reservation, such as confirmations, modifications and reminders.

  2. Customer service: We provide international customer service from our local offices, and we’re here to help 24 hours a day, 7 days a week. Sharing relevant details, such as reservation information with our staff allows us to respond when you need us. This includes helping you to contact the right Trip Provider and responding to any questions you might have about your Trip Reservation (or any other queries, for that matter).

  3. Communicating with you: There might be other times when we get in touch, including by email, by post, by phone or by texting you. Which method we choose depends on the contact information you’ve previously shared.

  4. Customer reviews and other destination-related information: During and after your Trip, we might invite you to submit a review. We can also make it possible for the people you’re travelling with or whom you’ve booked a reservation for to do this instead. This invite asks for information about the Trip Provider or the destination.
    By completing a review, you’re agreeing that it can be displayed on, for example, the relevant Trip Provider information page on our websites, on our social media accounts and social media apps, or on the online platform of the relevant Trip Provider or business partner’s website. This is to inform other travellers about the quality of the Trip Service you used, the destination you have chosen or any other experiences you choose to share.

  5. Promotion of a safe and trustworthy service: To create a trustworthy environment for you, the people you bring with you on your Trip, Salute Africa’s business partners and our Trip Providers, we might use personal data to detect and prevent fraud and other illegal or unwanted activities.
    Similarly, we might use personal data for risk assessment and security purposes, including the authentication of users and reservations. When we do this we may have to stop or put certain Trip Reservations on hold until we’ve finished our assessment.

  6. Legal purposes: Finally, in certain cases, we may need to use your information to handle and resolve legal disputes, for regulatory investigations and compliance, to enforce the Salute Africa reservation service terms of use or to comply with lawful requests from law enforcement.

Providing your personal data to Salute Africa is voluntary. However, we may only be able to provide you with certain services if we can collect some personal data. For instance, we can’t process your Trip Reservation if we don’t collect your name and contact details.
If we use automation to process personal data which produces legal effects or significantly affects you, we will always implement the measures required to safeguard your rights and freedoms. This includes the right to obtain human intervention.

To process your personal data as described above, we rely on the following legal bases:
As applicable, Salute Africa relies on the legal basis that the processing of personal data is necessary for the performance of a contract, specifically to finalise and administer your Trip Reservation.

If the required personal data is not provided, Salute Africa cannot finalise the Trip Reservation, nor can we provide customer service.

When using personal data to serve Salute Africa’s or a third party's legitimate interest, Salute Africa will always balance your rights and interests in the protection of your personal data against Salute Africa’s rights and interests or those of the third party. Salute Africa also relies, where applicable, on compliance with legal obligations (such as lawful law enforcement requests).

Finally, where needed under applicable law, Salute Africa will obtain your consent prior to processing your personal data, including for email marketing purposes or as otherwise required by law.

How does Salute Africa share your data with third parties?

In certain circumstances, we’ll share your personal data with third parties. These third parties include:

  1. The Trip Provider you booked: In order to complete your Trip Reservation, we transfer relevant reservation details to the Trip Provider you have booked. This is one of the most essential things we do for you.
    Depending on the Trip Reservation and the Trip Provider, the details we share can include your name and contact details, the names of the people accompanying you and any other information or preferences you specified when you made your Trip Reservation.
    In certain cases, we also provide some additional historical information about you to the Trip Provider. This includes whether you’ve already booked with them in the past, the number of completed bookings you’ve made with Salute Africa, a confirmation that no misconduct has been reported about you, the percentage of bookings you’ve cancelled in the past or whether you’ve given reviews about past bookings.
    If you have a query about your Trip, we may contact the Trip Provider to handle your request.
    In cases of Trip Reservation-related disputes, we may provide the Trip Provider with your contact details, including your email address and information about the Trip Reservation process needed to handle the dispute. This can include a copy of your reservation confirmation as proof that a Trip Reservation was actually made.
    Please note that, sometimes, at the direction of the Trip Provider, we will need to share your personal data with parties related to the Trip Provider in order to finalise and administer your reservation. These parties might include other entities of a hotel group or service providers who are handling the data on the Trip Provider’s behalf.

  2. Third-party service providers: We use service providers from outside of the Salute Africa corporate group to support us in providing our services. These include:

    • Customer support

    • Market research

    • Fraud detection and prevention (including anti-fraud screening)

    • Payment

We use third parties to process payments, handle chargebacks or provide billing collection services. When a chargeback is requested for your Trip Reservation, either by you or by the holder of the credit card used to make your reservation, we need to share certain reservation details with the payment service provider and the relevant financial institution so they can handle the chargeback. This may also include a copy of your reservation confirmation or the IP address used to make your reservation.


We may share information with relevant financial institutions, if we consider it strictly
necessary for fraud detection and prevention purposes.

All service providers are required to continue to adequately safeguard your personal data.

Competent authorities: We disclose personal data to law enforcement to the extent that it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud, or if we are otherwise legally obliged to do so. We may need to further disclose personal data to competent authorities to protect and defend our rights or properties, or the rights and properties of our business partners.

The transmission of personal data, as described in this Privacy Statement, may include overseas transfers of personal data to countries whose data protection laws are not as comprehensive as those of countries within the European Union.

How does Salute Africa treat personal data belonging to children?

How does Salute Africa treat personal data belonging to children?
Our services aren’t intended for children under 18 years old, and we’ll never collect their data unless it’s provided by (and with the consent of) a parent or guardian. The limited cases we might need to collect data include as part of a reservation, the purchase of other travel-related services, or in other exceptional circumstances (such as features addressed to families). Again, this will only be used and collected as provided by a parent or guardian and with their consent.

If we become aware that we’ve processed the information of a child under 18 years old without the valid consent of a parent or guardian, we will delete it.

What security and retention procedures does Salute Africa put in place to safeguard your personal data?

We have procedures in place to prevent unauthorised access to, and the misuse of, personal data.

We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorised personnel are permitted to access personal data in the course of their work.
We’ll keep your personal data for as long as we think it's necessary to enable you to use our services or to provide our services to you, to comply with applicable laws, resolve any disputes and otherwise to allow us to conduct our business, including to detect and prevent fraud or other illegal activities. All personal data we keep about you is covered by this Privacy Statement.

How does Salute Africa make use of social media?

At Salute Africa, we use social media in different ways. We use it to promote our Trip Providers’ travel-related products and services and to advertise, improve and facilitate our own services.

Note that the use of social media features can result in the exchange of personal data between Salute Africa and the social media service provider, as we describe below. You are free not to use any of the social media features available to you.
Integration of social media plugins. We have also integrated social media plugins into the Salute Africa website. This means that when you click on one of the buttons (such as Facebook’s ‘Like’ button), certain information is shared with these social media providers.

If you’re logged into your social media account at the same time, your social media provider may relate this information to your social media account. Depending on your settings, they might also display these actions on your social media profile, to be seen by others in your network.

Other social media services and features. We may integrate other social media services (like social media messaging) for you to interact with Salute Africa or with your contacts about our services. 

We may maintain social media accounts and offer apps on several social media sites. Whenever you connect with Salute Africa through social media, your social media service provider may allow you to share information with us.

If you choose to share, you will generally be told by your social media provider which information will be shared. 

When you register with a Salute Africa’s social media app or connect to a social media messaging service, the information you choose to share with us may include the basic information available in your social media profile (including your email address, status updates and a list of your contacts).

We’ll use this information to help provide you with the service you requested – for example, to forward a message you want to send to your contacts, or to create a personalised user experience in the app or on our websites. It means that if you want us to, we can tailor our services to suit your needs, connecting you and your friends with the best travel destinations and analysing and improving our travel-related services.

Your social media provider will be able to tell you more about how they use and process your data when you connect to Salute Africa through them. This can include combining the personal data they collect when you use Salute Africa through them with information they collect when you use other online platforms you have also linked to your social media account.

If you decide to connect using your Facebook or Google account, please review the following links for information about how these parties use data they receive: Facebook and Google.

How can you control the personal data you’ve given to Salute Africa?

We want you to be in control of how your personal data is used by us. You can do this in the following ways:

  1. You can ask us for a copy of the personal data we hold about you,

  2. You can inform us of any changes to your personal data, or you can ask us to correct any of the personal data we hold about you. As explained below, you can make some of these changes yourself when you have a user account,

  3. In certain situations, you can ask us to erase, block, or restrict the processing of the personal data we hold about you, or object to particular ways in which we are using your personal data,

  4. In certain situations, you can also ask us to send the personal data you have given us to a third party,

  5. Where we are using your personal data on the basis of your consent, you are entitled to withdraw that consent at any time subject to applicable law, and

  6. Where we process your personal data based on legitimate interest or the public interest, you have the right to object to that use of your personal data at any time, subject to applicable law.

We rely on you to make sure that your personal information is complete, accurate and current. Please do let us know about any changes to, or inaccuracies in, your personal information as soon as possible.

If you want to exercise your right of access or erasure, all you need to do is contact us. For any requests relating to this Privacy Statement, to exercise any of your other rights, or if you have a complaint, please contact our Data Protection Officer at gk@saluteafrica.co.za. You can also contact your local data protection authority.

begin your adventure

Africa is not just a destination; it's an experience that stays with you. With Salute Africa, embark on a journey where luxury meets adventure. Book your tour today and turn your dream African tour into a reality.